What is Workflow Automation?
Learn to analyse repetitive processes, define triggers and actions, connect digital tools, and build practical automation workflows with appropriate human checks.
What you'll learn
✓Workflow mapping and process analysis
✓Triggers, actions, conditions and data flow
✓Connecting forms, spreadsheets, email and business tools
✓Error handling, permissions and human approval steps
✓Testing and documenting automated workflows
What you'll be able to do
✓Turn a manual process into an automation plan
✓Design multi-step workflows
✓Create approval and notification flows
✓Document an automation so another person can maintain it
Suggested practical projects
Lead capture workflow
A practical project idea to turn learning into portfolio evidence.
Training registration workflow
A practical project idea to turn learning into portfolio evidence.
Automated reporting process
A practical project idea to turn learning into portfolio evidence.